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Here's some videos to check on LK4 PRO if you face some setting problems or errors.
If the problem is still on, please reach this link to fulfill the [support form] and our support team will follow up the case and provide the solution ASAP.
Or you would send the email by some issue description to support@longer3d.com
https://www.longer3d.com/products/lk4-x-fdm-3d-printer
!